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Privacy Policy for Spring Counselling

Last updated: 1 January 2026

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1. Introduction
This Privacy Policy explains how Spring Counselling (“we”, “us”, “our”) collects, uses, shares, and protects personal information through this website (springcounselling.com). We respect your privacy and are committed to protecting your personal data.

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2. Information We Collect
We may collect personal information you voluntarily submit through our contact form, such as:

  • Name

  • Email address

  • Phone number

  • Any message content you choose to send

We do not collect or store protected health information (PHI) through this website. Clinical information should only be shared during therapy sessions, not via email or web forms.

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3. How We Use Your Information
We use your personal information only to:

  • respond to your inquiries and messages

  • provide information about our services

  • improve website content and services

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4. Third-Party Tools and Services We Use
We may use third-party tools to help manage our website:

  • Wix.com — hosting and site infrastructure

  • Search engine tools such as Bing Webmaster Tools and Google Search Console to monitor site performance and search visibility

  • Google Analytics 

These tools process aggregated, non-identifiable data about site usage and do not collect client health information.

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5. Cookies and Tracking
We use cookies and similar technologies to:

  • improve website functionality

  • analyze site usage

You may control cookie preferences through your browser.

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6. Legal Basis for Processing
If you are located in the European Economic Area (EEA) or UK, we process your data under GDPR on the basis of:

  • Legitimate interests (e.g., website functionality and response to inquiries)

  • Consent where required

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7. Data Sharing
We do not sell or rent your personal information. We may share data with:

  • Wix and third-party providers for website operation

  • Legal authorities if required by law

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8. Your Rights (GDPR)
If you are in the EU/UK, you have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

  • lodge a complaint with a supervisory authority 

 

9. Security

  • We take reasonable steps to protect your information. However, no internet transmission is completely secure.

 

10. Contact
If you have questions about this policy, contact:
Email: yaprak@springcounselling.com
Address: 30 Hamilton Road, NW10 1PA, London

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